Safe, reliable water for 11,800 homes and businesses
Kestrel Valley Water District treats and delivers the valley’s drinking water. Check for outages, pay your bill and see what’s in your water.
Service status
No unplanned outages right now Checked Wednesday, October 7, at 3 p.m.
Planned work
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Planned
Hydrant flushing in zones 3 and 4
to , 7 a.m. to 3 p.m.
Your water may look cloudy or rusty for a while. Run the cold tap until it runs clear, and wait to do laundry until it does.
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Planned
Valve replacement on Birch Road
, 9 a.m. to 1 p.m.
42 homes on Birch Road between Hollow Lane and Ridge Road will be without water. We will hang a notice on each door by Monday, October 12.
Water main break, or no water at all? Call 555-0171, any time.
Pay my bill
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Online
At pay.kestrelvalleywater.example, by card or bank account, with no fee.
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Automatic payment
Have each bill paid from your bank account on its due date. Sign up online or at the office.
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By phone
Call 555-0170, Monday to Friday, 7:30 a.m. to 4 p.m.
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In person
At the district office, 25 Reservoir Road, or in its drop box at any hour.
Having trouble paying? Ask about a payment plan before your due date. We won’t shut off your water while you keep to the plan.
Home water rates for 2026
Your bill is a fixed monthly charge plus a charge for the water you use. The price per gallon goes up in steps as use goes up, to encourage saving water.
| Charge | Price |
|---|---|
| Base charge | $16.40 a month |
| First 3,000 gallons | $4.25 per 1,000 gallons |
| Next 7,000 gallons | $5.05 per 1,000 gallons |
| Over 10,000 gallons | $6.10 per 1,000 gallons |
Example bill
A home that uses 5,000 gallons in a month pays:
- Base charge
- $16.40
- First 3,000 gallons
- $12.75
- Next 2,000 gallons
- $10.10
- Total
- $39.25
What’s in your water: 2025 test results
We test for more than 80 substances. These are the ones we found, and every result met the federal drinking water standard.
On a small screen, scroll the table sideways to see every column.
| Substance | Federal limit | Our result | Range | Meets the standard? | Where it usually comes from |
|---|---|---|---|---|---|
| Nitrate | 10 ppm | 2.1 ppm | 0.8 to 2.1 ppm | Yes | Fertilizer runoff |
| Fluoride | 4 ppm | 0.8 ppm | 0.6 to 0.8 ppm | Yes | Added to protect teeth; also found in rock |
| Barium | 2 ppm | 0.09 ppm | 0.05 to 0.09 ppm | Yes | Natural mineral deposits |
| Chlorine | 4 ppm | 1.8 ppm | 0.6 to 1.8 ppm | Yes | Added to kill germs |
| Total trihalomethanes | 80 ppb | 31 ppb | 18 to 31 ppb | Yes | Formed when chlorine disinfects water |
| Haloacetic acids | 60 ppb | 14 ppb | 9 to 14 ppb | Yes | Formed when chlorine disinfects water |
| Lead | 15 ppb action level | 3 ppb | 0 of 30 homes above the action level | Yes | Old plumbing in homes |
| Copper | 1.3 ppm action level | 0.21 ppm | 0 of 30 homes above the action level | Yes | Plumbing in homes |
- Our result
- the highest level we found; for lead and copper, the level that 90% of the homes tested were at or below
- ppm
- parts per million, like one penny in $10,000
- ppb
- parts per billion, like one penny in $10 million
- Action level
- for lead and copper, the level that requires extra steps if more than 1 in 10 homes tested are above it
The results here are made up for this example. The limits are the federal ones that applied to 2025 testing.