What your website could look like

• 

  Town · about 4,200 residents

  Town of Harrow Falls

  A small-town site built around the things residents come to do.

  • An emergency alert that sits above everything else, on every page
  • Six popular services on the home page, from paying a water bill to reporting a pothole
  • A council agenda published as a web page, with the rate change and the bids in real tables
  • An events calendar, and a business directory you can search and filter
  • A report-a-problem form with clear labels, hints and required answers

  Open the Harrow Falls example
• 

  County · about 96,000 residents

  Larch County

  A county site that gets people to the right office quickly.

  • An “I want to” list that jumps straight to the office that can help
  • A department directory in a table that screen readers can follow
  • A rezoning hearing notice in plain language, with the map described in words
  • Meeting dates, a tax deadline, and jobs with their pay and closing dates

  Open the Larch County example
• 

  Special district · water utility

  Kestrel Valley Water District

  A utility site that answers the first thing customers ask: is my water on?

  • Service status at the top, spelled out in words, not just shown in color
  • Planned work with dates, times and what to expect
  • Tiered rates with a worked example bill
  • Water test results compared with federal limits, in a table a screen reader can follow

  Open the Kestrel Valley example

Everything in the examples is made up: the places, people, prices, test results and dates. Phone numbers use the 555-01xx range set aside for fiction, and email addresses end in .example, a name reserved so that it can never belong to anyone.